Terms of use · License
Mimi Insurance Terms & Conditions
These terms govern your use of the Mimi Insurance client assistance portal and applications ("the service"). By creating an account or using the service you agree to the terms below.
Acceptance of terms
Creating an account, signing in, or submitting a claim or request through the service means you accept these terms and the accompanying Privacy Notice. If you do not agree, please do not use the service.
Service description
The service lets clients of Mimi Insurance report claims, request quotes, upload documents, ask general questions, and reach emergency assistance options. It is provided to support, not replace, your direct relationship with your broker and insurer.
Your responsibilities
You agree to provide accurate information, keep your login credentials confidential, and use the service only for its intended insurance-support purpose. You are responsible for activity under your account.
Software license
Subject to these terms, Mimi Insurance grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the service for the sole purpose of managing your insurance relationship with Mimi Insurance. You may not copy, reverse engineer, resell, sublicense, or redistribute the service or its content.
No warranty
The service, including any AI assistant guidance, is provided "as is" without warranties of any kind. It does not decide coverage, liability, claim value, approval, or rejection. A broker or insurer must confirm those matters.
Limitation of liability
To the extent permitted by law, Mimi Insurance is not liable for indirect, incidental, or consequential damages arising from use of the service. Nothing here limits liability that cannot be excluded by law.
Emergency disclaimer
The service is not a substitute for local emergency services. In an emergency, always contact local emergency responders first.
Changes to these terms
We may update these terms from time to time. Continued use of the service after an update means you accept the revised terms.
Governing law
These terms are governed by the laws of the jurisdiction in which Mimi Insurance operates.
Controller: Mimi Insurance · Contact: [email protected] · +254 714 421333
This page is an operational template, not legal advice, and must be reviewed for the jurisdiction in which the brokerage operates.